At [Your Astrology Website], we strive to provide insightful and valuable astrological services. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below to understand the terms and conditions.
- **Personalized Reports and Readings**: Due to the personalized nature of our astrology reports and readings, refunds are not generally available once the service has been delivered. If you are not satisfied with your report or reading, please contact us within 7 days of delivery to discuss your concerns, and we will do our best to address them.
- **Courses and E-books**: Refunds for digital courses and e-books are available within 14 days of purchase, provided that less than 10% of the content has been accessed. To request a refund, please contact our customer support team with your purchase details.
- **Monthly and Annual Subscriptions**: You may cancel your subscription at any time. Refunds for monthly subscriptions are not available. For annual subscriptions, you may request a pro-rated refund within 30 days of the initial purchase if you are not satisfied with the service.
- **Cancellations**: If you need to cancel a scheduled live consultation, please do so at least 24 hours in advance. Appointments canceled within this time frame are eligible for a full refund or rescheduling.
**No-Show Policy**: Clients who do not show up for their scheduled consultation without prior notice will not be eligible for a refund.
Refund requests are processed within 7-10 business days. Approved refunds will be issued to the original payment method.
If you have any questions or need further assistance, please contact our support team at [emil…..].